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What is it?
The ability to run the Bottom Line Service System from anywhere you
have an internet connection.
How does it work?
We provide the cloud hosting service to run our software
and host your data files on our servers so that you can access
Bottom Line from anywhere you can use the internet. We will setup your
cloud users and place the necessary shortcuts on your desktop to access The
Bottom Line Cloud System the first time you sign on.
What about my current data?
For our current users, we place your current data, pdf and
attachment files on the hosting server so that when you sign on to the Bottom Line Cloud System, you have
all your information available to you immediately.
What are the benefits?
1. Bottom Line Software manages your cloud environment and installs all of
your software updates and upgrades for you making it a 1 stop shop for your
computing needs.
2. Less demand, maintenance and expense on your local hardware. Since you are not running Bottom Line
locally all you need is a laptop, tablet, or desktop computer with an
internet connection.
3.
Complete access to all Bottom Line Cloud System
functions from anywhere you have internet access.
4.
Will work with any
Windows or Apple device.
5. Field access to Bottom Line instantaneously provided you have an
solid Internet connection.
6. Data backup/restores done for you.
How does the data backup work?
You have the ability within the Bottom Line Cloud System to back up your current
data files to a separate folder on your hosting server whenever you want to.
Also, your data files will be backed up once a day via the entire cloud
server backup process.
Can I copy my Bottom Line files to my local computer?
Yes, you have the built-in ability within the Bottom Line Cloud System to
copy your files from the cloud server to your local computer and from your
local computer to the cloud server.
Can I still print and e-mail out of Bottom Line?
Yes, you can print to local printers and e-mail just as you have before.
Do I need any Bottom Line Software loaded locally?
No, you will be using your hosted software exclusively.
When will my tech in the truck see his updated schedule?
Immediately, when you create or modify service calls the information is
updated on the tech's dispatch board in real-time. The
dispatch board in the truck will display any information you changed or
added right then. You can also control the tech's ability to only see
his/her dispatch zone.
Can I control what zone my tech has access to?
Yes, you can limit the tech's ability to only see his/her dispatch
zone.
Can I see what information was added in the field?
Yes, the Bottom Line Cloud System provides the ability to keep all users
updated wherever they may be located.
How can I control what my users do?
When a user signs onto the Bottom Line
Cloud System, an individual will still be limited by the software's built in access level
feature to
determine what functions are available to any individual user within any
portion of the system.
What
does it cost initially? For current Bottom
Line service system users on our latest version, the Cloud
System upgrade fee is $1,500.00 and there is a one time $250 setup fee. Thereafter,
the
annual cloud license fee is $1,500.00 which includes one year of email technical support,
all software upgrades, updates and installation of these for you.
What
does it cost monthly? Monthly
cloud access charges can be quoted by contacting
sales@blss.com and providing the number
of users you need to access the Bottom Line Cloud System.
What is included in the setup fee?
The set up fee includes the installation of the Bottom Line
Cloud software, the creation of all required directories and the placement
of current data, PDF's, and attachment files on the hosting server. For existing
users, we will install your current information so when you access the Bottom
Line Cloud System
your business will pick up just where it left off.
Do I need to buy any new software to run it?
No, With most hosting companies, Windows computers can run it right now with existing software.
Mac and some portable devices may need to download a free app.
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